AB1 Disclaimer
Our goalkeeper gloves use very high quality latex palms and materials, sourced and manufactured to offer the best possible grip in all conditions. Latex is a very soft, natural product and as such is subject to wear and abrasion over time. AB1GK cannot be held accountable for wear to the palms.
LATEX WEAR
Most latex palms will begin to show signs of wear within their first use. This is normal and can be down to many factors that may include: many variables of play e.g. (the age of goalkeeper, their technique, the playing surface, how the gloves were prepared, were the care instructions followed).
As with all soft latex goalkeeper gloves the better you care for them the more life you will get from them.
Wear to the foams usually happens when the gloves come into contact with the ground, but they can also wear from something as simple as pulling your socks up, even when putting your gloves on as most gloves use a course Velcro closure which can be prone to wearing the latex.
If your latex starts to show signs of wear, don’t worry! Glove wear is normal, that’s just what latex does, latex is a soft natural product which is made to provide the grip that all goalkeepers need and want!
Please note that all goalkeeper gloves will offer grip and continue to perform until there is virtually no latex left on the palms.Deterioration will be particularly apparent during early and end of season use when the grounds are at their hardest. Do try to avoid glove contact with the ground if at all possible!
Young and inexperienced goalkeepers may also notice fast deterioration of the foam; this will become less apparent when the individual technique improves.
Our gloves are used by some of the World’s best goalkeepers who play on the best surfaces with the best quality footballs, most of whom use the gloves for a maximum of 6-8 games.
WARNING: ROLL FINGER & NEGATIVE GLOVES
Glove cuts, the stitched seams and fingers do come under immense stress during the course of training and match-play.
AB1GK will not offer replacements or refunds for burst seams and damaged foam around the stress areas.
Great care should be taken when putting the gloves on and taking them off.
Please ensure that the correct size is selected, as seams will come under great stress when moving the hand if the glove is too tight.
Returns
Please Note: Personalised items cannot be exchanged, so please order the correct size of glove or garment. If however the product is later deemed to have a fault of manufacture your statutory rights remain unaffected.
Our 30 day “no quibbles” guarantee
Our “no quibbles” guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals intact) and we will issue a full refund for the price you paid for the item. Please note: Feel free to open the item and try it for size, but do try and return it in the same condition, as it arrived.
Please follow the steps below to enable us to process your refund efficiently:
- Please complete and fill out the AB1GK returns form (download here)
- You MUST include your order number name and address and a contact phone number
- In the case of a faulty product, please provide a full description of the fault on the note included
- Wrap the item securely in its original packaging (if any) with all warranty cards and accessories
- Visit Royal Mail Click and Drop and create a returns label and send to the address below https://send.royalmail.com – drop to a post office. Please note we do not cover any returns costs.
- AB1GK Returns Department
AB MERCHANDISING
13A Daish Way
Newport
Isle of Wight
PO30 5XJ
United Kingdom
We will notify you via e-mail when we have processed your refund. For your protection we recommend that you use a recorded-delivery service.
Items Damaged in Transit
If you take delivery of an AB package and the contents have been damaged in transit, you can return the item(s) to us within 14 days of receipt for immediate exchange.
Wrap the item securely in its original packaging (if any) with all warranty cards and accessories
Send the package to the address below:
- AB1GK Returns Department
AB MERCHANDISING
13A Daish Way
Newport
Isle of Wight
PO30 5XJ
United Kingdom
We will notify you via e-mail when we have arranged for the new item to sent. For your protection we recommend that you use a recorded-delivery service to return the item.
Faulty Items
You have the right to return a faulty item within a reasonable period of time. Please keep all the warranty information that accompanies your item as this will be needed should there be a fault. In the unlikely event that you have a faulty item, you may find it quicker and easier to contact the manufacturer directly so that they can rectify the problem for you. If this is not possible, or does not solve the problem, please e-mail us. All items must be cleaned before retuning to us, we reserve the right to return any items which are thick with mud and dirt.
This returns policy does not affect your statutory rights.
Please note We do not offer a free returns service. However, if you return items for replacement, we will dispatch the replacement goods to you free of charge. We will refund the monetary value of the goods returned to us, at the price you purchased them. All refunds will be for merchandise only, we cannot refund shipping costs unless the item was sent in error. You will be responsible for the costs of returning the goods to us.
Shipping
Please be aware that custom Fees or import duties may be applied in addition to postage you have already paid for on your order. Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information
Prices below are a guide, when placing an order the checkout on the website will calculate the postage costs depending on location. For orders outside of the UK if the parcel weight is over 2kg there could be an extra charge for shipping fees, if this is the case one of our team will contact you.
UK
- Royal Mail Tracked Priority – £6.50
Delivery time is usually 1 to 3 working days.
Please allow up to 10 working days for delivery.
- Royal Mail Tracked 48 – £4.70
Delivery time usually 2 to 5 working days.
Please allow up to 14 working days for delivery.
DPD GUARANTEED NEXT DAY DELIVERY
(not including Saturdays, Sundays, Mondays or National Bank Holidays) UK Only, please order before 12 noon to Guarantee this service.
All orders placed after 12 noon on a Friday will be guaranteed delivery before 6pm on the following Tuesday – excluding National/Bank holidays.
- 1-4 items – £9.50
- 5+ items – £12.50
- *Additional postage charges may apply to certain items.
SATURDAY GUARANTEED!
We offer a Saturday Guaranteed service (UK ONLY) – Simply choose the Saturday Guaranteed option before 12 noon on a Friday to guarantee this service. Excluding National/Bank holidays.
- £15.00
- *Additional postage charges may apply to certain items.These delivery times may vary to more remote destinations (eg. Scottish Highlands and Channel Islands).
Europe (Overseas)
From £10.95 depending on location
Delivery time is usually within 3 to 10 working days.
Please allow up to 25 working days for delivery.
Rest of World (Overseas)
From £15.00
Delivery time is usually within 7 to 10 working days.
Please allow up to 25 working days for delivery.
Note: Orders from EC countries will not be liable to UK Sales Tax. However purchases may be subject to own countries tax/duty upon receipt.
When shipping to EU countries, additional taxes or costs (e.g. customs duties) may be incurred in connection with your order, which will not be paid by us or invoiced by us, but must be paid by you directly to the relevant customs or tax authorities. For details, please contact the relevant authorities.
Please note: These additional costs are not covered by us as a brand.
GBP
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